Privacy Policy

Information you provide: when you submit our contact or strategy-call form, or email us, we collect the details you choose to share — such as your name, work email, company, role, website, and information about your project.

Usage information: we use Google Analytics and Google Tag Manager to understand how the website is used. These tools may collect information such as pages visited, approximate location, device and browser type, and referring site, using cookies or similar technologies.

• To respond to your enquiry and arrange a strategy call
• To prepare proposals and deliver services you request
• To understand and improve how the website performs
• To meet legal and security obligations

We do not sell your personal information.

Form submissions are stored in a managed database provider used by our team to manage enquiries. We share information only with service providers who help us operate the website and our business, and only as needed for those purposes, or where required by law.

When we build or operate systems for clients, the handling of client data is governed by the agreement with that client, not by this website policy.

We keep enquiry information for as long as needed to respond and maintain a record of our business relationship, and then delete or anonymise it.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. You can disable analytics cookies through your browser settings.

To exercise these rights, contact us at info@neuralexlabs.com.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Questions about this policy can be sent to info@neuralexlabs.com.